Ladson Auto Repair

(843) 718-2413updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
1

Had a oil change done on my CR-V had no oil leaks to after oil change was done leak a quart out overnight in the driveway the day I got it back that was a Saturday and they are closed on Sunday so that Monday when back to them to have the problem fix that they cause the guy at the counter told me that oil pan has a crack at the drain plug and it $1000 to fix I told him it don't have this problem to after the oil change so what happened. So they told me to bring the it back that Thursday and they will look at it again than they call me told me they will fix it for $800 so me and the guy went back and forth and then tell my he fix it for $635. The problem that they cause they still tired to make as much profit as they can I told the guy on the phone that I will pay for parts things do happen but not labor I priced all the parts at local parts store $180 for everything that was listed. They was changing my oil for the last past year and that how they treats their returning customer. They know they cause the problem and want me to pay for their mistakes.

5

I don't live int he area, but I have used Honest 1 Auto Care twice for pre-purchase checks on used vehicles I was helping my kids purchase. They were thorough and honest about both vehicles giving us confidence in one purchase and steering us away from a potentially disastrous second purchase. On both occasions they were able to fit us into a busy schedule on short notice. I would highly recommend them!

5

Extremely impressed with this place. Got my car back right away and they called me in regards to anything they seen that needed attention. A lot of auto shops take advantage of women who don't know anything about cars, but they were not pushy at all and very respectful & super nice! Will definitely be reccomending this place in the future!

5

Great experience. The facility is comfortable, nicely decorated and clean. Pricing is competitive. And I loved the personal touch of a signed thank you from the technician with a pack of Oreos!

1

The first time I came, everything was ok. They told me what was wrong with my truck and I made an appointment to bring it back to get fixed. When I brought it, I asked would it get done today. He said oh it will only take a few hours. That was a Monday morning. All day went by and I did not hear anything. Then Tuesday came, and I still did not hear anything. I finally called and was told oh the technician couldn't see it today. Now I had an appointment since Monday. It is Tuesday and still it has not been looked at. Wednesday came and I still didn't hear anything. Called back and my truck still hasn't been looked up. Finally I just came back and picked up my truck nothing was fixed on it and it sat there for 3days. Then the front desk had the nerve to say call us in Monday and you can make another appointment. Are you freaking kidding me. It wouldn't have been so bad if I could have just gotten a phone call to tell me what was going on, but I got nothing. I will not be using there services again

1

It began with an 11am appt for service they were already aware of because I told them a day ahead.I dropped off the truck at 8 and left. I called at 4pm to check on the status becuz they said 6hrs labor. They said they just got the parts and will start working on it. I had to get the truck back because I work at night. Took it back 8am they gave me a ride home. Cool. I called at 5pm they said they were finishing up. Gave me another courtesy ride. Cool. I get there and I find out the alignment machine broke while trying to do my alignment. He said I could take it to the west ashley location the next day. Which now would be the 3rd day . My truck is unsafe and easy out of alignment. The alignment was fine when I took it there but because of the tie rod end being replaced it had to be reset. Then he asked if I would like to prepay for the service west Ashley. The audacity of him. Why would I spend another dollar with this company? I'm supposed to go on a 8hr drive in the morning and I can't find anyone that has time to fix it

1

They did nothing to help they had my car for days

5

5

I've been there a number of times and have yet to be disappointed.

5

Honest-1 Auto Care Ladson is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ladson (843) 718-2413 if you have any issues in accessing any area of our website.
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