Ladson Auto Repair

(843) 718-2413updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

5

I needed an oil change the day i called, to my surprise they said come right in. Right? 30 minutes later they are done and i'm on my way. That's great service!

5

Great value and service. Quick in and out

3

Took my car in on a Tuesday to have the brakes looked at because they were real soft. Got a call several hours later saying I needed new pads and rotors on the front and the same on the rear. They also said I needed 2 new struts in the front and front end alignment for an additional charge. I told them to go ahead and work on the brakes and I'll deal with the struts later. They called me a Lyft and took me home. I didn't hear any thing Tuesday until I called them around 4pm and they said they needed the brake fluid to put back into the system. I went up there after work and the driver of the parts house just showed up around 4:30 pm with the brake fluid. They told me that since it was so late in the day, they'll have to bleed the system tomorrow (Wednesday). Wednesday comes and I called them around 11:30 and they said they had to do a gravitational bleed of the brakes and once that was done, to do a mechanical bleed. I said ok and let it go until I got a call later saying they bled the brakes but noticed I needed a new master cylinder since it was leaking. i told them ok and go ahead and put a new one on. Didn't hear anything so I figured I'd go up there Wednesday afternoon and on my way, they called me and told me that they road tested the car and noticed the brake pedal was tighter, but not stiff enough of where it should be. He recommended to go and replace the master cylinder with another one and bleed the brakes again. I told him ok and I hope this works now. I get a call Thursday morning telling me everything is good and ready to go. I went up there to pick it up and the owner wasn't there I went ahead and paid and left, but still wasn't happy with the whole experience so I called Saturday to see if the owner was there and they told me she was so I went back up there and talked to her about the situation. She offered to take $150 off the bill and give me a couple of free oil changes. I shook her hand and said that was fine with me. Overall, I am satisfied with the service I received, but the next time I need any brake work done, they may not be the first repair shop I'll call.

2

1

Had a oil change done on my CR-V had no oil leaks to after oil change was done leak a quart out overnight in the driveway the day I got it back that was a Saturday and they are closed on Sunday so that Monday when back to them to have the problem fix that they cause the guy at the counter told me that oil pan has a crack at the drain plug and it $1000 to fix I told him it don't have this problem to after the oil change so what happened. So they told me to bring the it back that Thursday and they will look at it again than they call me told me they will fix it for $800 so me and the guy went back and forth and then tell my he fix it for $635. The problem that they cause they still tired to make as much profit as they can I told the guy on the phone that I will pay for parts things do happen but not labor I priced all the parts at local parts store $180 for everything that was listed. They was changing my oil for the last past year and that how they treats their returning customer. They know they cause the problem and want me to pay for their mistakes.

5

I don't live int he area, but I have used Honest 1 Auto Care twice for pre-purchase checks on used vehicles I was helping my kids purchase. They were thorough and honest about both vehicles giving us confidence in one purchase and steering us away from a potentially disastrous second purchase. On both occasions they were able to fit us into a busy schedule on short notice. I would highly recommend them!

5

Extremely impressed with this place. Got my car back right away and they called me in regards to anything they seen that needed attention. A lot of auto shops take advantage of women who don't know anything about cars, but they were not pushy at all and very respectful & super nice! Will definitely be reccomending this place in the future!

5

Great experience. The facility is comfortable, nicely decorated and clean. Pricing is competitive. And I loved the personal touch of a signed thank you from the technician with a pack of Oreos!

1

The first time I came, everything was ok. They told me what was wrong with my truck and I made an appointment to bring it back to get fixed. When I brought it, I asked would it get done today. He said oh it will only take a few hours. That was a Monday morning. All day went by and I did not hear anything. Then Tuesday came, and I still did not hear anything. I finally called and was told oh the technician couldn't see it today. Now I had an appointment since Monday. It is Tuesday and still it has not been looked at. Wednesday came and I still didn't hear anything. Called back and my truck still hasn't been looked up. Finally I just came back and picked up my truck nothing was fixed on it and it sat there for 3days. Then the front desk had the nerve to say call us in Monday and you can make another appointment. Are you freaking kidding me. It wouldn't have been so bad if I could have just gotten a phone call to tell me what was going on, but I got nothing. I will not be using there services again

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