Manager working front desk used foul language and used the "f" word twice in basic conversation. Guess he though it was appropriate to speak to a female that way. He also was smoking cigars in the work area. Did not advise oil for my car would be more expensive that what was advertised on the sign outside for a $19.99 oil change. Day after oil change, the entire bottom cover under my car fell down and was dangling going down the road. It was after hours and I called and left message that they had not put the screw/pins back in correctly after the oil change and that I was 30 miles away and needed him to come get and fix it. Not only did he not come get it, he never even called to acknowledge that there was a problem. I had to pay to have my car towed 30 miles and now have to take it to a dealership to have it fixed. Would NEVER take my car there again. Funny that their name is Honest - 1 Auto Care.....there was no honesty, or integrity, found anywhere close to this place.