I usually have nonissue with this place but this particular visit was absolutely horrible. I was there for four hours waiting for a basic oil change and also to get my heater looked at. They told me that a flush would resolve the issue with my heater. 138 dollars and 4 hours later they bring me an estimate for $1780 for a heater core replacement. After 4 hours of me waiting to hear that I was highly frustrated. I then proceeded to conatct another location where an employee identified themselves as an assistant manager and they told me that they would inform the owners and get back to me. I never received a call and I even tried to call back during business hours and no one answered. This shows a problem of this company not caring that someone who frequents their establishment not being happy with their service. It is not about the estimate or even paying for a pointless coolant flush but having to wait 4 hours was absolutely ridiculous.