Ladson Auto Repair

(843) 718-2413updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
1

Sherry the owner was extremely non-accommodating even after she admitted a false diagnosis of my vehicle and that she gave me misleading information. The staff where very pleasant and understanding of the fault of the owner and they were apologetic, but could not refund the money spent or correct the problem with my car. Here is what happened: I sent my car for a heater repair and was contacted by Sherry the Owner that the problem was a cracked valve which was $412 to replace. So I agreed to pay the $412 she calls and says the heater is fixed. I picked up the car and the heater was not working.( and still doesn’t work) The car is returned the following morning and Sherry says on I guess the flush didn’t hold. (Flush? You said it was a cracked valve) Then she says the heater needs a new coil which is another $980. She lied to me to get my money and refused to at least refund the missed diagnosed fee. I will never do business with this lying, thieving, conniving crook again and would never recommend anyone to this awful establishment. I guess Honest 1 isn’t so Honest. An unhappy Ex Customer Ken

1

Never take your car to honest 1 auto care!! I had my wedding band in my glove department and now it's missing. Everything from my glove department was found in my back seat thrown around. Nothing but a bunch of thieves!!!

3

They did a good job but I don't think they were honest at all with the prices.

1

I’ve taken three of my vehicles to this place, and only this place. But recently someone I’ve never met before answered the phone when I had questions about my last inspection and implied that none of what I thought was done was done and was very rude. I’ve lost all confidence in them and maybe my myriad of car troubles in ALL THREE cars were caused less by my luck and more by faulty mechanics.

5

Friendly staff and great service. Will definitely come again for servicing when needed. Thanks!

5

Staff very knowledgeable and helpful

5

Great prices. Great service. The lady running the front was as friendly as she is cute. I won’t be going anywhere else.

5

Great place for any auto maintenance..very friendly staff

5

I was recommended to Honest One by a colleague. My ABS brake system light had been on for a few weeks... I stopped by on Wednesday Oct. 4th. I waited 5 or 10 min while one of the technicians ran a diagnostic test. They told me what needed to be fixed, approximately how much time it would take, and a cost estimate for labor and parts. They were able to work me in a week later (10/10/18). When I came in for the repair - Sky checked me in, walked me through the estimate I had been given, and let me know she’d call when my car was ready. I was pleasantly surprised to hear from her an hour sooner than I expected. Chris - one of the owners - was there when I picked up my car. He took the time to explain what was done to fix the brake sensor then showed me the damaged part to ensure I fully understood the repair. I met Sherry - owner - the day I dropped in to schedule the repair. She’s a consummate professional. It’s obvious Sherry and Chris take quality and customer service seriously. The facility was clean (with a cozy lobby & mini fridge full of sodas), everyone I met on their team was professional & friendly, I walked away understanding the repair, and the estimate was spot on. When I got in my car to leave - I found a note and cookies from the technician. Nice touch! I highly recommend Honest One!

1

Bait and switch. Advertise $22.95 oil change was switched to $72.95. Not told until I had to pay for the work.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Honest-1 Auto Care Ladson (843) 718-2413 For Assistance.
RepairPal