If I could give negative stars I would. Took my car in for "diagnostic" they told me my oil was black and gooey. After being told the oil was only two weeks old, the story changed. They have caller ID and do not answer the phone if they know your number, instead they kick you to voicemail and don't return messages. Told me they called the warranty company for repairs, warranty hasn't heard from them. Owner is always on a conference call or out of town, but she is the one that's supposed to be handling calling the warranty company. Was told my car was in the bay being worked on, asked to speak to the technician and suddenly he is not there. Expecting phone call tomorrow, doubt I'll receive one.