Ladson Auto Repair

(843) 718-2413updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
0.5

Honest is the very last word I would use to describe these thieves. Had my car for 5 weeks to change a knock sensor, 5 weeks for a at most 5 hour job. Every time I called I got a different story. When I called them out on the BS story, it changed again. Had to take my car to another shop to get the timing chain fixed. Check engine light came on and the code thrown was the knock sensor. Brought my car back to this place, because they supposedly changed the knock we sensors only to be told it was the cam shaft sensor or wait no it is the timing chain, oh wait it is the wiring harness, or what it the engine block? Go to pick my car up because they aren't touching it anymore and shocking....a different story. DO NOT BRING YOUR AUTOMOBILE here! The owner should be ashamed of for the way you do business. Taking hard working people's money and giving piss poor service and lies in return.

5

If service was offered free of charge, I wouldn't accept it. Why would it take over a week to fix a leak in air conditioner. Never will go there again. The service unsatisfactory. Communication is poor. Never again.

1

HORRIBLE. Receptionist was rude. They held my car for two and a half days for me to get it back And when I did finally get it back I still see signs of the problem I came to them to fix is still not completely fixed or fixed correctly.

1

the only thing you can trust them with is an oil change. my first time taking my car there, they kept it for weeks and the problem i brought it in with was never fixed and had to bring it back for another week and they never reached out to me with updates, i had to call several times a day. decided to gove them another chance sense they gave me cupons to make up for my last awful experience and i made it clear i had a lot going on today and if the appointment would take longer than a 2 hours i need to reschedule. going on hour 6 now and still nothing. when i call its a different person saying they have no info on my car and told to “just wait till i get a call” never take your car here unless you are desperate. my only day off of work this week and im unable to do anything i need to.

1

The worst place I went to went there to get tires balanced. It took 3 hours. People where coming in behind me. For oil changes. Got there car in and out .me I was still waiting on them to pull mine .and when they finally did. Then they went to lunch. left it in the shop nobody doing anything to it .bad.bad.bad business

1

If I could give negative stars I would. Took my car in for "diagnostic" they told me my oil was black and gooey. After being told the oil was only two weeks old, the story changed. They have caller ID and do not answer the phone if they know your number, instead they kick you to voicemail and don't return messages. Told me they called the warranty company for repairs, warranty hasn't heard from them. Owner is always on a conference call or out of town, but she is the one that's supposed to be handling calling the warranty company. Was told my car was in the bay being worked on, asked to speak to the technician and suddenly he is not there. Expecting phone call tomorrow, doubt I'll receive one.

5

Always treat you like 👪.

5

I like them they were fast

5

Awesome service

1

They tried to keep you coming back leaving parts off your car and loosing bolts causing oil leaks I will never take my car ever again.

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