Came in today for an oil change, the front desk lady/secretary pointed me to the upstairs waiting room as I had my 3 year old daughter with me and the waiting area downstairs was very small and cramped. I was suprised by the upstairs waiting area with the chairs, tv, coffee maker, and the computer. My 3 year old was walking around from the tv over to the garage window and an employee came upstairs and very rudely (almost scolding me) and asks me to keep it down because they can hear everything downstairs. Super rude and I can assure you my daughter was not jumping or stomping just walking. Even if she was there's better was to approach the situation. Some proper costumer service could help these people out greatly. If they treat their customers with such rudeness I will not be back. This will be my first and last visit to this shop.